Shipping policy

WHERE WE SHIP
We ship worldwide. All orders are shipped from within the European Union.

PROCESSING TIME
Orders are processed and prepared for dispatch as quickly as possible. Some items, including made-to-order or custom-configured parts (for example, coilovers ordered in a specific spring-rate configuration), may require additional processing time before they ship. If a significant delay is expected, we will contact you using the email address provided at checkout.

SHIPPING COSTS AND DELIVERY TIMES
Shipping costs are calculated at checkout based on your delivery address, the size/weight of your order, and the shipping method selected. Estimated delivery times are provided at checkout and are estimates only; actual delivery times depend on your location and the carrier.

CUSTOMS, DUTIES, AND TAXES
For orders shipped outside the European Union, your order may be subject to import duties, taxes, and customs clearance fees charged by your country once the package reaches its destination. These charges are the responsibility of the recipient and are not included in the price of your order or the shipping cost. We have no control over these charges and cannot predict their amount. Please contact your local customs office for more information before placing an order if you are unsure.

ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email with tracking information, where available.

DELAYS
Occasionally shipments may be delayed due to carrier issues, customs processing, weather, or other circumstances outside our control. We appreciate your patience and will assist with any delivery issues you experience.

LOST OR DAMAGED SHIPMENTS
If your order arrives damaged, or if it does not arrive within a reasonable time of the estimated delivery window, please contact us at wututucav@gmail.com with your order number so we can investigate and make it right.

CONTACT
Questions about your shipment? Contact us at wututucav@gmail.com